FAQs

Q. What is the difference between a Pocket Plaque and a Plaque Kit?

A. A Pocket Plaque arrives fully-assembled and ready for use right out of the box. Simply slide your certificate into the holder and you have a beautiful plaque award ready to be put on display.

A Plaque Kit you can assemble yourself quickly and easily in just a few steps. The Plaque Kit includes everything you need to turn a certificate into a beautiful award plaque. The plaque is fashioned with tapered locator holes for easy assembly and comes with an acrylic certificate cover and gold tacks.

Q. Is it difficult to assemble the Plaque Kits?

A. No, in fact, it’s extremely simple!

Q. What tools do I need to assemble my Plaque Kit?

A. We provide the gold tacks, so all you’ll need is a small hammer!

Q. How long will it take me to assemble my Plaque Kit?

A. The process is so simple that it will only take you a few minutes to assemble the Plaque Kit.

Q. Do you charge sales tax?

A. We only charge sales tax when shipping orders within Arizona. We never charge sales tax for tax exempt organizations.

Q. How long will it take to get my order?

A. We ship the day after we get the order. The longest shipping time is to the east coast which will take one week. Rush or express orders are available for an additional fee.

Q. How much is shipping?

A. The cost of shipping depends upon where we are shipping and how many boxes we are shipping. Please contact us for your order’s shipping cost.

Q. What do I do if I have a problem with my order?

A. Just give us a call at 800-824-2930 if there is any problem with your order. We’ll be available to assist you Monday through Friday, 7:00 am – 3:30 pm MST.

Q. Can I just buy a single plaque or do I need to buy at least a case?

A. Customers can buy a single plaque at retail price or can save by buying multiple plaques at wholesale prices.

Q. Will I be happy with the quality of your products?

A. We use high quality materials for all of our plaques. We are confident you will be thrilled with the quality and be proud to present these awards.

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